POLICIES
​
A NON REFUNDABLE BOOKING FEE IS REQUIRED TO SECURE YOUR APPOINTMENT. Booking fee amounts vary depending on appointment type. This amount will be deducted from the total balance owing at your appointment. All prices are subject to 13% HST.
​
All payments are non-refundable, absolutely NO exceptions, so please ensure you double-check your availability before you book. Plan accordingly.
Booking fees are transferable to another date as long as at least 48 hours notice is given. Each client will be allowed one rescheduling, after this you will forfeit your deposit. Please check your booking email for a rescheduling link at the bottom to move your appointment BEFORE the 48 hour mark. Appointments rescheduled less than 48 hours before their start time forfeit their deposit and could be charged the full amount owing.
No shows will be charged the full amount owing for the appointment. No exceptions.
​
Touch-up appointments are only available to current clients. Not a current client? Or have previous work? You will have to book an initial appointment as you are considered a new client to Buona Beauty. Additional fees may apply to corrective work, so please send us a photo before booking online.
​
If you are having any permanent makeup procedure done for the first time please keep in mind two appointments are needed to achieve optimal results. These appointments take place approximately 6-12 weeks apart, and this is NOT included in the initial appointment price. There is an additonal fee for all future appointments with Buona Beauty.
​
Furthermore there is an additional cost for touchups after 12 weeks, so please make sure to book your follow up within the 6-12 week window. After this series of two appointments touchups are recommended approximately once every 12-18 months to maintain your permanent makeup.
​
Please note: Any touch ups after 3 years are a full price initial appointment, and may require an additional touchup at 6-12 weeks.
Consultations are included when booking your initial permanent makeup procedure, on the same day, right before we tattoo. They are only available seperately under special circumstances (i.e. large scars in the area, medical conditions etc). If you are unsure, please email a photo of the area directly and we can decide if a consult beforehand is necessary.
​
Detailed instructions regarding how to prepare for your appointment will be sent directly to the email address you provide as soon as you complete booking online. Location information is also included in this email, so please make sure you read it in full as this email has all the information needed for your appointment.
All payments are non refundable.